Yes, CONSISTENCY is what is missing today especially as we see in our products and services.

I had the pleasure of studying Edwards Deming’s principles of QUALITY CONTROL and CONTINUOUS IMPROVEMENT he taught the Japanese leading to their reign of industrial supremacy and finally here in the USA, when these IDIOTS here finally woke up to the Japanese supremacy.

The first company to hire Deming in the USA was Ford. That was when American vehicles started making their comeback after Japanese vehicles were beginning to dominate US highways!

Get Deming’s books and read them!

Hugh Simpson